Shaping the future!

At the Innovation Leadership Days you'll learn to bring your early product ideas to life. Here you will learn how to innovate better, faster and smarter. This conference is about growing a culture of innovation, helping others to think differently and work in new ways to face challenges.

Innovation Leadership Days – What you can expect

The Innovation Leadership Days consist of a tutorial and a conference day, where you listen to the latest approaches to challenges and opportunities, make valuable contacts, share innovation insights with fellow professionals and discuss best practices in the field of innovation leadership, design thinking and game thinking.

people team building

Innovation Leadership Days are ideal for:

  • CEO, CIO, Innovation Manager, IT-Leader
  • Heads of Design & Innovation Departments
  • UX-Designer, CDO (Digital Officer)
  • Product Managers & Team Leaders
  • Innovators & Creative Entrepreneurs
  • Venture Capital Companies
  • Start-Ups & Business Owners
game thinking

This insightful event will provide you with creative strategies to solve problems and develop new products and services combining:

  • Game Thinking, Innovative Thinking & Design Thinking
  • Game Design & Product Design
  • MVP Methodology
  • Agile & Lean UX
  • Gamification
  • Design Sprint
  • and much more

Our International Speakers

Discover the creative mind of the line up.

Our brilliant speakers will show you how to use the latest design thinking and innovation approaches to create great products, services and initiatives. You will get inspiration, understand the needs of your customers better and take real ideas back to implement them in your daily work

Amy

Amy Jo Kim

CEO

ShuffleBrain Inc.

See More
Kai

Kai Haley

Lead of Design Relations and Sprint Master Academy

Google

See More
Kate

Kate O'Neill

CEO

KO Insights

See More
Patricia

Patricia O'Connell

President

Aerten Consulting

See More
Roman

Roman Rackwitz

CEO and Board of Directors

Engaginglab GmbH and Schulth

See More
Thomas

Thomas A. Stewart

Executive Director

National Center for the Middle Market

See More

Our Tutorial Timeline

Sunday, November 11th.

You can choose one full day tutorial topic.

Incl. two coffee breaks at 10:30 and 15:00, and a lunch break from 12:30 to 13:30.

08:00 a.m. – 09:00 a.m.

Registration

09:00 a.m. – 12:30 p.m.

Tutorial Part 1

Roman Rackwitz

How to reverse-engineer the 'science of fun' to get people started and keep them engaged.

Kate O'Neill

Integration, Automation, and the Future of Meaningful Human Experience.

Patricia O'Connell & Thomas A. Stewart

Customer Experience: The New Battleground.

Amy Jo Kim

10X your product/market fit and drive deep engagement with Game Thinking

12:30 p.m. – 01:30 p.m.

Lunch

01:30 p.m. – 05:00 p.m.

Tutorial Part 2

Roman Rackwitz

How to reverse-engineer the 'science of fun' to get people started and keep them engaged.

Kate O'Neill

Integration, Automation, and the Future of Meaningful Human Experience.

Patricia O'Connell & Thomas A. Stewart

Customer Experience: The New Battleground.

Amy Jo Kim

10X your product/market fit and drive deep engagement with Game Thinking

06:00 p.m. – 10:00 p.m.

Speakers Dinner

Roman Rackwitz

How to reverse-engineer the 'science of fun' to get people started and keep them engaged.

What motivates employees, customers or gamers? As someone responsible for people and teams, you need to know why people want to do something, why they get up in the morning and what makes them look forward to Monday. What creates intrinsic motivation and sustainable engagement?

First, we look at how games, sport and hobbies are designed to keep people coming back and to stay motivated, and then we extrapolate these learnings and transfer them into business context.

Roman Rackwitz

How to reverse-engineer the 'science of fun' to get people started and keep them engaged.

What motivates employees, customers or gamers? As someone responsible for people and teams, you need to know why people want to do something, why they get up in the morning and what makes them look forward to Monday. What creates intrinsic motivation and sustainable engagement?

First, we look at how games, sport and hobbies are designed to keep people coming back and to stay motivated, and then we extrapolate these learnings and transfer them into business context.

Kate O'Neill

Integration, Automation, and the Future of Meaningful Human Experience.

Customer Experience: The New Every day our physical surroundings and our digital interactions converge more and more, through data analytics, connected devices and the Internet of Things, wearable technology, geo-tagged and geo-targeted social media, surveillance, sensors and beacons, and so on. In very real ways, our human experiences create a targeted feedback loop, defining our opportunities, our relationships, our knowledge, and, ultimately, our selves.

The most meaningful strategy, then, means thinking beyond the customer context to a holistic human experience that blends online and offline interactions, and builds lifetime value through relevant and respectful use of data.

In this compelling keynote address, leading strategic thinker Kate O'Neill explores the relationship between meaning, intention, data tracking, and human experience, with practical insights on how businesses can harness data and technology to create innovative experiences that form the basis of more meaningful and profitable relationships with customers.

Patricia O'Connell & Thomas A. Stewart

Customer Experience: The New Battleground.

The ability to attract and keep customers depends on designing and delivering an engaging experience that tells your company’s story. Gamers are experts in interface design--creating an environment that attracts players and keeps them engaged. In this workshop, we’ll turn that expertise into a business tool. Participants will use a unique Service Design Scorecard to analyze how well a company delivers a winning customer experience. Then they will create two visualizations: one aimed at company management, to describe customer experience strengths and weaknesses, and projects and initiatives to improve it; the other customer facing, to help the company present a better, more engaging face to the market. Tom Stewart and Patricia O'Connell, authors of Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight, will coach participants through the process, which will culminate in mock presentations to senior executives.

Kate O'Neill

Integration, Automation, and the Future of Meaningful Human Experience.

Customer Experience: The New Every day our physical surroundings and our digital interactions converge more and more, through data analytics, connected devices and the Internet of Things, wearable technology, geo-tagged and geo-targeted social media, surveillance, sensors and beacons, and so on. In very real ways, our human experiences create a targeted feedback loop, defining our opportunities, our relationships, our knowledge, and, ultimately, our selves.

The most meaningful strategy, then, means thinking beyond the customer context to a holistic human experience that blends online and offline interactions, and builds lifetime value through relevant and respectful use of data.

In this compelling keynote address, leading strategic thinker Kate O'Neill explores the relationship between meaning, intention, data tracking, and human experience, with practical insights on how businesses can harness data and technology to create innovative experiences that form the basis of more meaningful and profitable relationships with customers.

Patricia O'Connell & Thomas A. Stewart

Customer Experience: The New Battleground.

The ability to attract and keep customers depends on designing and delivering an engaging experience that tells your company’s story. Gamers are experts in interface design--creating an environment that attracts players and keeps them engaged. In this workshop, we’ll turn that expertise into a business tool. Participants will use a unique Service Design Scorecard to analyze how well a company delivers a winning customer experience. Then they will create two visualizations: one aimed at company management, to describe customer experience strengths and weaknesses, and projects and initiatives to improve it; the other customer facing, to help the company present a better, more engaging face to the market. Tom Stewart and Patricia O'Connell, authors of Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight, will coach participants through the process, which will culminate in mock presentations to senior executives.

Amy Jo Kim

10X your product/market fit and drive deep engagement with Game Thinking

Turn your ideas into a product people love — and come back to — with a proven, step-by-step system that takes the guesswork out of product discovery. In this practical, hands-on workshop, you’ll learn how to use Game Thinking tools and techniques to 1) create a repeatable, pleasurable core product experience 2) accelerate your path to product/market fit with the right superfans 3) Turn your idea into a simple, stripped-down prototype or MVP 4) Engage your customers with skill-building & empowerment If you want to create a compelling product experience faster & smarter, this workshop is for you.

Amy Jo Kim

10X your product/market fit and drive deep engagement with Game Thinking

Turn your ideas into a product people love — and come back to — with a proven, step-by-step system that takes the guesswork out of product discovery. In this practical, hands-on workshop, you’ll learn how to use Game Thinking tools and techniques to 1) create a repeatable, pleasurable core product experience 2) accelerate your path to product/market fit with the right superfans 3) Turn your idea into a simple, stripped-down prototype or MVP 4) Engage your customers with skill-building & empowerment If you want to create a compelling product experience faster & smarter, this workshop is for you.

Our Keynote Timeline

Monday, November 12th.

08:00 a.m. – 09:00 a.m.

Registration

09:00 a.m. – 09:10 a.m.

Opening Session - Welcoming Words by Organizer José Díaz

09:10 a.m. – 09:55 a.m.

Amy Jo Kim

How to innovate faster & smarter with Game Thinking

09:55 a.m. – 10:25 a.m.

Coffee & Snack Break

10:25 a.m. – 11:10 a.m.

Kai Haley

Building a Culture of Innovation- Infusing Design Sprints into Google’s DNA

11:10 a.m. – 11:25 a.m.

Coffee Break

11:25 a.m. – 12:10 p.m.

Kate O'Neill

Human-Centric Automation & Innovation

12:10 p.m. – 01:00 p.m.

Lunch

01:00 p.m. – 03:00 p.m.

Open Space with the Keynote Speakers

Open Space

03:00 p.m. – 03:30 p.m.

Coffee & Snack Break

03:30 p.m. – 04:15 p.m.

Roman Rackwitz

In games we are chasing our 'better selves'.

04:15 p.m. – 04:25 p.m.

Coffee Break

04:25 p.m. – 05:10 p.m.

Patricia O'Connell & Thomas A. Stewart

Innovation, Design, and Delight: Leveraging Customer Capital for Co-Creation

05:10 p.m. – 05:20 p.m.

Closing Session – by Organizer José Díaz

06:00 p.m. – 10:00 p.m.

Meet & Greet Evening

Meet & Greet

Kate O'Neill

Human-Centric Automation & Innovation

With the rise of data and emerging technologies like algorithms, automation, and AI, anyone who creates experiences for humans is inherently amplifying the values they encode far beyond whatever decisions they address. The implications of these experiences stand to shape human relationships, business expectations, culture, politics, and beyond for generations to come. It’s the right moment, argues experience strategy expert Kate O’Neill, for an honest assessment that goes far beyond traditional profit motives and looks more deeply at the humanity-defining consequences of everyday human experience design within our increasingly tech-driven culture. Included are strategic tools to drive a meaningful and “human-centric” digital transformation for leaders of business, as well as organizations, cities, and entities of all kinds.

Patricia O'Connell & Thomas A. Stewart

Innovation, Design, and Delight: Leveraging Customer Capital for Co-Creation

Gamers get--and give--instant feedback as they play, making the experience more personal and both themselves and the game more competitive. Your customers give you feedback that can make you more competitive; the difference is, you both win. Through personal data, shopping preferences, buying choices, and social media, customers are contributing to what Tom Stewart and Patricia O’Connell call customer capital. You contribute through the promise you make, the experience you deliver, and the trust you earn. When understood and “invested” properly, customer capital is at the heart of any company’s innovation capability. Tom Stewart and Patricia O'Connell, authors of "Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight" will talk about increasing and investing customer capital and using The Five Principles of Service Design as the basis for innovation and competitive advantage.

Roman Rackwitz

In games we are chasing our 'better selves'.

Instead of relying on activities that provide us with easy wins and well-known tasks, humans spend their free time in activities like sports, games & hobbies. Interestingly, these situations get harder over time an surprise and unexpected events are part of their characteristics. Why do we still believe that providing easy wins get people motivated?

Open Space

Meet, discuss and learn from each other in this session. Get up close with our amazing keynote speakers and get the most out of their expertise. Network with other attendees and participate in innovation within this highly inspiring and open minded communal atmosphere. Here you' ll have the time and space to shape your ideas and enhance your abilities. There is no agenda to follow, no manager to impress and no objective to work towards to. The only goals are set by you on site‌. Together you will elaborate the theme, set within the innovation leadership universe, and decide how to evolve, in smaller task forces or on a grand scale. What the outcome might be – we never know for sure. Straight communication and a constructive and visionary attitude might lead to surprising results or new, fascinating questions. All you need is an open mind and heart. Let's do great things together!

Meet & Greet

We invite all participants to come to our closing social event. Enjoy some delicious food & drinks in a relaxed atmosphere and connect with new friends you made in the past days. This evening is all about fun, networking and making plans for next year.

Amy Jo Kim

How to innovate faster & smarter with Game Thinking

Do you want to harness the deeper power of games to drive long-term engagement? Are you ready to look beyond silver bullets & Skinner boxes – and learn to think like a game designer? In this talk, you’ll learn the fundamentals of Game Thinking - a powerful approach to creating successful innovations - brought to life with front-line stories from The Sims, Rock Band, Covet Fashion, Happify, Lumosity, Slack and Kickstarter, You’ll come away with a smarter approach to innovative product design - and actionable design tips you can use right away to turbo-charge your path towards product/market fit.

Kai Haley

Building a Culture of Innovation- Infusing Design Sprints into Google’s DNA

Design Sprints have become a proven tool for accelerating innovation and collaboration in order to ensure that businesses build user-centered successful products. This methodology was created within Google and spread across the organization by a dedicated group of volunteer UX designers and researchers who founded the Sprint Master Academy to level up design across the company. Join Kai Haley to learn about how Design Sprints have been adopted by, not just product development teams, but even internal operations teams as a core working methodology.

Pricing

Conference packages for you and your team.

Tutorial Day

674/excl. VAT

Early Bird
€674

paid on or before September 9th

Regular Price
€749
Super Early Bird
€561

paid on or before April 30th

Conference Day

764/excl. VAT

Early Bird
€764

paid on or before September 9th

Regular Price
€849
Super Early Bird
€636

paid on or before April 30th

Tutorial & Conference Day

1.345 /excl. VAT

Early Bird
€1.345

paid on or before September 9th

Regular Price
€1.495
Super Early Bird
€1.121

paid on or before April 30th

What does my registration include?

apple

Snacks

drinks

Drinks

dishes

Lunch

wifi icon

WiFi

train

Transport

keys

Hotel

Where is it?

Innovation Leadership Days will take place at the Dorint Hotel in Potsdam.
Go to our Venue Page to find out more.

Register

Please select one of our tailored solutions here and be part of something new.

01 Participant Data
02 Billing Data
03 Payment
04 Confirmation
Yes, I would like to receive advertisements via e-mail from trendig technology services GmbH about conferences, trainings and other services. I understand that I may opt out of receiving these advertisements at any time.
I confirm that I have read and understood the Code of Conduct and will act accordingly.
Back
1 / 4

How can we help?

We are happy to hear from you.

aneliya-kostova

Aneliya Kostova

Online Registration

Contact Aneliya
ina-holzel

Ina Hölzel

Conference Content & Speaking Inquiries

Contact Ina

Stay up to date!

Sign up for our newsletter and get the latest news about speakers, discounts and much more directly into your inbox.

Organizer

trendig technology services GmbH

Kurfürstendamm 179
10707 Berlin
Germany

+49 (0)30 74 76 28-0
+49 (0)30 74 76 28-99
info@innovationleadershipdays.com
trendig.com

We use cookies to allow for memorizing personal information and preferences provided by the user. By visiting this website you consent to our use of cookies for this purpose. Find more.